I am writing again regarding the ongoing 3D graphics rendering problem I am experiencing while playing Free Fire MAX on ...my Samsung Galaxy F55 5G, and to respond to the instructions I received from your support team. As you requested, I have already collected and shared the log file along with video
My Free Fire MAX account on the Vietnam server has been permanently banned, with the reason shown as “vô hiệu hóa tín hi...ệu gửi lên server” and the use of third-party software. I have never used any hack, cheat, or third-party program that interferes with the game, so I believe this ban was issued by
I am a Free Fire player on the India server and I would like to report an in‑game issue regarding my diamonds. A short t...ime ago I spent 380 diamonds in the Sasuke event by spinning there. My intention was actually to save these diamonds in order to buy a name change card, but the diamonds were used
My Free Fire MAX account on Garena International I, which I play on an Android device, was permanently suspended in 2022... with a message saying that my account showed abnormal activities. In reality, I have never used any kind of hack or illegal tool in the game and I believe this suspension is a mis
I am a Free Fire mobile player from India and I have lost access to my guest account. My data was deleted and now I cann...ot access my previous progress. The lost account was a guest account and the in‑game name was “ansh,sbad”. On this account I had purchased bundles and spent money, and I want to re
I have a problem with my Garena account for Free Fire Max. For the last 4 days I have not been able to receive the Gmail... security OTP properly because my Gmail is unsubscribed, and this is preventing me from logging in to my account. I attached a screenshot that shows the Garena verification email a
I play Free Fire Max and for the last 8 days I have been having a problem with emails I receive related to my Garena acc...ount through my Gmail address. Although I used the unsubscribe option more than once, I continue to receive messages from you. I want these unwanted emails and account‑related mess
I play Free Fire on an Android phone, and my Free Fire account has been hacked. My in-game UID is 113138267. When I trie...d to open the game, my account was no longer accessible. I tried logging in many times, but my ID was not showing up, and I am now unable to access my account. I have made a signi
On 29 September 2026 at around 9:11 p.m., I made an in-game top-up in Free Fire / Free Fire MAX through the in-game stor...e using my bank card. An amount of about RM4.29–RM4.99 was charged to my card for diamonds. The payment went through successfully and I was charged by “GOOGLE*FREE FIRE MAX”, but t
In Free Fire MAX, there is a player account that is causing serious problems for me and other players. The account uses ...the username “1nOnlyBlaze” and Game ID 2415268065. This player appears to be engaging in unfair gameplay that is negatively affecting the experience for other players. Because of
I am writing regarding my Free Fire account, which has been permanently banned even though I have not received a clear e...xplanation for this action. I play on an Android phone, and my account details are as follows: UID 1880448296 and nickname MAXXY 444. I want to clearly state that I have never used
I am having a serious problem accessing my Garena Free Fire account and I need your support to recover it. I can no long...er log in because I have forgotten both the email address and the password linked to my account, which I was using with the Google login method. The account details are as follows:
I have a serious problem with my Free Fire Max account on my Android phone. My game account was linked to my Gmail addre...ss, and I still have full access to that Gmail, but when I recently tried to open the game, it showed me the first‑time account creation interface as if I were a new player. My old
I am writing regarding the unjust permanent ban imposed on my Free Fire Max account on Android. On 24.08.2026 my account... was suddenly suspended, and when I checked the notification, it stated that my account was permanently banned for using a “modifier”. I play the game fairly and have never used an
I am a Free Fire Max player on Android and my account has been permanently banned with the message on the screen saying ...that there are abnormal activities with my account and that it has been suspended permanently. My in‑game UID is 4920481988 and my nickname is “Sidhu_Fan369”. I previously used hac
Hello Garena / Free Fire Support Team, I am the original owner of this Free Fire MAX account, and I am currently unable... to recover it because my bound recovery email appears to have been unsubscribed, and the recovery OTP is no longer arriving in my inbox. My account details are as follows: UID: 3
I am a Free Fire Max player and I am having a problem with my account that is linked to Facebook. On my Facebook-linked ...Free Fire Max account there is a UID/parameter with the number 9016193076, and I want this UID to be removed. Previously, I contacted support and submitted a request for this UID,
I have been playing Free Fire Max on my Android device and my account with ID 5732578622 was recently banned without any... clear explanation. I always play fairly and I have never used hacks, cheats, or any illegal programs in my life. One day I tried to log in and saw that my account was banned, but
I am writing regarding my Free Fire Max account, which was permanently banned 9 days ago with the allegation of “using a... modifier.” My in-game username is “PRIME?BO$$” and my UID is 2317213392. I did not use any kind of modifier, cheat, third‑party tool or unfair program in the game. The ban was app
My Free Fire MAX account, which is linked to Google, was suddenly suspended today. When I tried to log in, I received a ...message stating, “There are abnormal activities with your account. It has been suspended” and the ban reason was shown as “Disabling data upload.” I have not engaged in any cheatin
I am writing to complain about my Free Fire game account, which is linked to my Facebook account, being hacked on my And...roid phone about one month ago. Since this incident, I am no longer able to use my Free Fire ID properly and I believe someone else has gained unauthorized access to it. I request
Today, 24 September 2026, I started receiving an error while trying to open the Free Fire MAX game that I downloaded fro...m Google Play Store. Every time I launch the game, an “ERROR” screen appears with the message “Failed to retrieve version config: 2” and the game does not open at all. Until last n
I am writing regarding my Garena Free Fire account, which I access on PC. My account with the in‑game name “SHIVAM” and ...UID 2739650788 was hacked. The hacker seems to have changed the account bind and also the Facebook ID that was connected to this account, so I can no longer log in. This situation
I am writing about a serious issue with my Free Fire / Free Fire MAX account, which has been hacked. My Free Fire UID is... 1410333883. I normally play on an Android phone, and in August 2026 I noticed unusual activity on my account. Shortly after that, I lost access completely, which made it clear tha
