Because the oven wasn't made well, the paint is coming off and it smells like it's burning all the time, even when the top lid is closed. This is a very dangerous fire threat that could hurt me, my family, or my place of work. I've tried to get help from the company, but I haven't heard back or gotten any help. This is not okay, and it shows that their work process is broken. I really think people should stay away from these brands. I'm sorry I bought this oven, and I tell others to stay away from it because it could be dangerous. Franke and Dominox's lack of care is scary, and they need to take responsibility for making a bad product.
I used Franke's oven because I trusted the quality of their products. The oven malfunctioned before the warranty period expired. The bottom heating element was damaged. The service technician arrived, evaluated it, and confirmed that it was malfunctioning. "Let's place an order, it'll arrive within ...
About 2-3 months ago, I bought a set of built-in appliances from Franke, and I'm going through a really painful experience. The cooktop I got was all scratched up, even though it was supposed to be brand new. It looked like someone had already used it. We checked out the product with the tech team, ...
I own a Franke stovetop, and I’m experiencing a serious safety issue: the knobs get so hot during use that they’re nearly impossible to touch—hot enough to burn your hand. Over time, one of the knobs has even started to melt from the heat. This isn’t just an inconvenience; it’s a real hazard. When ...
I bought a Beko mid-size oven, and it was a complete failure. The oven was defective from every angle - front, back, edges bent, dents, and some parts damaged due to screws. The oven was scheduled for service, but the service team never arrived. They asked for photos, but there was no response from ...
Profilo Friat8as/01 My built-in microwave oven had a burn on its paint at the junction of the lid and the lid with the housing within two months. An appointment was made on 14/02/2025 through customer representatives on 15/02/2025 at 11.00-13.00. The service officer who came to the appointment said ...
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