The pump in my Franke dishwasher stopped working after 2.5 years of buying it. Once the warranty was up, we reached out to Franke service to get some original parts and ended up shelling out a pretty penny for the repair. They repaired the pump, but even after the machine came back from the service center, it kept leaking water from the day it was delivered. So, it ended up that water flooded the place, and even the kitchen cabinet got all swollen. They messed up and then repaired another part of the product they had. Who will pay for the damage to my kitchen cabinet? I really regret purchasing your machine. Franke is a brand that is known for being of low quality and lacking integrity. I'm going to send you a video. They said the pump doesn't have a warranty. They didn't even put the date on the receipt. They're not responsible. What should I expect from their repair? You need to pay for the damage I caused. Please repair the machine because you broke it.
We bought Franke kitchen products for the house we moved into four years ago. However, after four years, we noticed that the wires of the dishwasher racks had peeled off, and rust was mixing with the washed items. We took pictures and sent them to Franke, but they claimed the fault was ours. Yet, we...
I have been using my Franke FDWS 612 D dishwasher for about five years, and I’m extremely disappointed with its durability. After only two years of use, severe rusting began on both the upper and lower racks, and over time they have become completely corroded. In addition, the lower spray arm keeps...
Unfortunately, we've come to realize that we made a mistake by trusting the size and quality of the Franke brand. We've been using this Franke dishwasher for about 5 years now, but unfortunately, it started to rust and fall apart in the lower and upper baskets. Before, we used a popular brand and di...
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