I'm really disappointed with the Franke brand. We decided to invest in and buy Franke appliances that are built-in because we think they're the best. But, after using the oven only 1-2 times, it started having frequent malfunctions.
The oven was really loud, so we got a new fan, but it's still making noise.
The clock always runs ahead; they got replaced, and now they're running behind.
During the night, the alarm suddenly goes off by itself, and the only way I can stop it is by turning off the main switch in my home.
The lamp was all busted up and fixed with some tape.
The fan takes a really long time to stop when it's cooling, and then it starts working again. We replaced the thermostat, and that fixed the problem.
The heat-resistant form gets all wonky when it gets hot, so we had to swap it out.
The repair service came to fix things 7-8 times in the past three months, but they still haven't fixed some of the issues they were supposed to. Every day, we encounter new problems, and we have no idea what lies ahead. Neither my request for a replacement nor the service's request for a replacement has been accepted. What else do I need to do to replace the oven?
I used Franke's oven because I trusted the quality of their products. The oven malfunctioned before the warranty period expired. The bottom heating element was damaged. The service technician arrived, evaluated it, and confirmed that it was malfunctioning. "Let's place an order, it'll arrive within ...
My Franke fridge stopped working. I called their service, and they came, checked it, and said it needed a new fan. They replaced the fan and charged me for it. However, just 30 hours later, the fridge stopped working again. It keeps turning on and off, just like before. I even made sure there were n...
About 2-3 months ago, I bought a set of built-in appliances from Franke, and I'm going through a really painful experience. The cooktop I got was all scratched up, even though it was supposed to be brand new. It looked like someone had already used it. We checked out the product with the tech team, ...
The middle burner is the biggest problem — it keeps failing. The service team came three days ago to fix it again. This time, it lit up, but now the igniter won’t stop clicking, so I have to unplug it every time just to stop the noise. Before this, I used another brand’s stove for 15 years without e...
It's 2016. We chose to trust the brand's quality and reliability when buying the following appliances for our home: 1) Franke built-in refrigerator, 2) Franke built-in washing machine, 3) Franke built-in dishwasher, 4) Franke faucet, 5) Franke oven. We paid way more than our competitors, like 50-100...
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