Hello, on Thursday, June 22, at 13:50, we reached the difficult conditions of the bus station where the bus to Catania and Palermo with flixbus departs. They were not helpful when we went to the office. He had to buy a ticket for Palermo for the second time, paying 840 TL. (60 Euro) We wrote to Turkey and it was said that we do not look abroad. Mr. Kamil Koc makes an agreement with flixbus, but we can't find anyone to support us in this regard. We request a refund of the second payment guarantee that we paid as a student for the bus that departs in a split second. (We also want to avoid time inconsistency with an early or late departure, which is a process after the bus from Naples to Rome departed with a delay of 9 minutes on 26.06.2023)
I am writing to express my dissatisfaction with a recent trip I attempted to take with FlixBus on 13.07.2025, from Istanbul Alibeyköy to Isparta. During the journey, the bus broke down and we were kept waiting for more than one hour without proper explanation or alternative transport arrangements. A...
On 19 May 2025, I boarded the Flixbus Kamil Koç bus scheduled for 22:00 from Bucharest to Istanbul. Shortly after departure—within about 30 minutes—the bus broke down. Despite the critical nature of this situation, the company failed to provide any proper assistance. They simply told us to wait unti...
On June2,2025, I purchased 3 tickets from FlixBus for the Üsküp–Belgrade route, scheduled for departure on June15,2025 at 23:59. Despite the payment being successfully processed, no reservation was created for this trip. From the moment I noticed this issue, I contacted FlixBus customer service thr...
Hello Flixbus Support, I purchased a Flixbus ticket for 21.06.2024 for 4 passengers, departing at 19:30 from Chu r to Como. Initially, you notified us that the departure time was changed to 19:20 via SMS. Later, we received information that the trip was canceled. As a result, I am unable to find a...
On October 19, 2024, I purchased two tickets from FlixBus’s official ticket office in Zagreb, Croatia, for a trip to Sofia, Bulgaria, scheduled at 8:20 PM. I paid €106 for these tickets. However, when boarding the bus, I was told that my tickets did not appear in the system and that I needed to purc...
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