On March 17, I was browsing FlixBus to check tickets from Budapest to Vienna. I didn’t complete a purchase, yet $37.95 was withdrawn from my bank account. I never received a ticket confirmation, booking reference, or any email—nothing.
I tried reaching customer support, but it’s nearly impossible. Every number or platform I tried either redirects me or says they don’t deal with FlixBus issues. I even sent an email, but no one has responded. For a company this large, it’s shocking that FlixBus doesn’t have any proper customer service line in Turkey.
If I at least had a ticket, I could say it was expensive but usable. But no
On November 15, 2025, I purchased two FlixBus tickets for the 8:00 AM route from Amsterdam to Bruges. I paid by credit card, and a total of ₺3,313 was charged to my account. However, the tickets do not appear anywhere — neither in the app nor in my email (o***********@gmail.com). Additionally, I was...
On June2,2025, I purchased 3 tickets from FlixBus for the Üsküp–Belgrade route, scheduled for departure on June15,2025 at 23:59. Despite the payment being successfully processed, no reservation was created for this trip. From the moment I noticed this issue, I contacted FlixBus customer service thr...
I purchased two tickets from Flixbus, and the money was deducted from my account, but I never received the tickets via email. I've contacted customer service multiple times, and they keep creating tickets, but no one ever follows up. I’m still waiting. I urgently need my tickets for the Flixbus tri...
I bought two tickets from Flixbus for an international trip. The PNR numbers for the tickets are 315 470 8113 and 315 778 3722. After I canceled them, the website assured me that I would receive a full refund within 30 days or longer. However, it failed to mention that the refund would come in the f...
On June 15, I purchased a round-trip ticket to Bodrum but had to cancel it shortly after. The ticket number is 3170089085, and I have not received a r...
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