If FlexiSPY stopped syncing your target phone,
Check the connection status first;
• Review:
– Sync status
– Device connection
– Account notifications
– Recent app updates
• Look for:
– Offline device status
– Permission changes
– Internet connectivity issues
– Battery optimization restrictions
– Software update conflicts
Gather evidence;
• Save screenshots showing:
– Sync errors
– Device status
– Account dashboard
– Any communications from FlexiSPY
• Keep:
– Subscription details
– License information
– Device information
– Support conversations
Verify your setup;
• Confirm:
– Your subscription is active
– The monitored device has a stable internet connection
– Required permissions remain enabled
– The device has not been reset or updated in a way that interrupted the connection
Contact FlexiSPY support;
• Request:
– The exact reason syncing has stopped
– Confirmation that your subscription and account are active
– Instructions to restore synchronization
– An estimated timeframe for resolving the issue
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
