Though I had terminated my subscription months ago, I recently discovered an unauthorized charge on my credit card from Fitbod. That they had kept billing me without my permission startled and irritated me. I had a total hassle trying to get customer assistance to fix the problem. Unlike LiveChat, they do not offer a handy approach to reach them, hence I had to rely on emails and tickets, which took ages to receive a suitable answer. I was at last able to secure a refund after weeks of back-and-forth and waiting, but the whole procedure was needless time-consuming and demanding. Fitbod has to definitely enhance its cancellation system and simplify its customer service approach.
Dealing with the Fitbod app support team has been quite annoying, and I really don't know how they run things. When I contacted someone about a subscription problem, they were utterly unresponsive and useless. I emailed them outlining my specific issue in great detail, yet their response arrived sev...
I recently discovered that I was unknowingly signed up for a paid FitMe subscription. The registration process was deceptive — it was presented as if I was accessing another service, with no clear disclosure that I was subscribing to FitMe or agreeing to recurring charges. At no point was I informed...
I signed up for a trial membership on Umobix, expecting to evaluate the service before making any further commitment. However, when I decided to cancel, I couldn’t find any option on their system to end the subscription. There was no cancellation button, no settings menu—nothing that allowed me to s...
I completed the questionnaire and tried using WalkFit, but unfortunately, the app didn't sync correctly with my Fitbit. It consistently struggled to track my steps correctly, rendering the entire device ineffective. I ended up deleting the app and completely forgot about it—until I saw an unexpected...
While using the Facetune app, I accidentally purchased an annual subscription. When I realized the purchase had gone through, I briefly checked the app to confirm whether the membership was actually active. I then immediately canceled it. Despite this, the app did not cancel my subscription and is s...
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