Fitbod Charged Me After Cancellation and Made Getting a Refund Difficult
Though I had terminated my subscription months ago, I recently discovered an unauthorized charge on my credit card from Fitbod. That they had kept billing me without my permission startled and irritated me. I had a total hassle trying to get customer assistance to fix the problem. Unlike LiveChat, they do not offer a handy approach to reach them, hence I had to rely on emails and tickets, which took ages to receive a suitable answer. I was at last able to secure a refund after weeks of back-and-forth and waiting, but the whole procedure was needless time-consuming and demanding. Fitbod has to definitely enhance its cancellation system and simplify its customer service approach.
