On April 3, I used Findandloc once to locate my daughter’s phone and paid the advertised ₺21 for that single-use service. That was all I agreed to. However, on April 4, I noticed a ₺599 charge on my account—without my consent or authorization. It appears a monthly subscription was activated, even though I never signed up for or approved any subscription plan.
This is unacceptable. I used the service once and did not agree to any recurring charges. There was no clear explanation or notification that an additional fee—especially such a high one—would be charged.
I am demanding an immediate refund of the ₺599 that was wrongly taken from my account. This issue must be resolved without delay. Companies cannot take money without proper consent and clear user agreement. I expect Findandloc to fix this and ensure it doesn’t happen to others.
On April 3, I used Findandloc to help locate my daughter’s phone. I paid the ₺21 fee as shown for a one-time service and assumed that would be the end of it. But to my surprise, on April 4, my account was charged ₺599 without my consent for what appears to be a monthly subscription—one I never signe...
My son lost his phone, so we decided to try the Findandloc app once to help locate it. That was the only time we ever intended to use the service. At first, we were charged ₺21, which I assumed was a basic usage fee. But then, without any notice or permission, ₺900 was withdrawn from my account. And...
I signed up for a Findandloc membership thinking the cost was around ₺30, as advertised. However, without my knowledge or approval, the company charged me ₺599. I never authorized this transaction and was given no warning or clear explanation that such a high amount would be withdrawn. This kind of...
I visited the Findandloc website hoping to locate a lost phone. I didn’t complete any process or authorize anything—I simply entered the site and left after realizing I couldn’t do anything useful. There was no clear pricing, no warning, no confirmation screen. If I had seen that it cost ₺600, I wou...
I signed up for what I believed was a ₺30 trial membership with Findandloc, as clearly stated during the process. However, without any prior notification or my consent, the company withdrew ₺599 from my account. I never authorized this charge, and there was absolutely no clear communication or agree...
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