FINDA_NET LLNT Unauthorized Charge

53

I hold a debit card account with CIMB Bank in Ampang, Malaysia. On 8/1/2026, an amount of RM199.00 was suddenly deducted from my account with the description “FINDA_NET*LLNT,” which is related to a tracking app. Previously, when I used or registered for this app, I only saw a RM0 deduction, so I did not expect any charge of RM199.00. I have already unsubscribed from this tracking app because I did not consent to or expect such a high fee to be taken from my account. I have not yet contacted customer service about this transaction, but I am very concerned that this deduction was made without clear notification or authorization on my side. I kindly request that this RM199.00 be refunded to my account and that any related subscription or automatic payments to FINDA_NET*LLNT be fully cancelled so that no further deductions occur. I also request a clear explanation of how this transaction was approved on my debit card without my explicit confirmation.

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