Fiat Egea Vehicle Not Handed In Time, No Proper Answer Is Given

I called 444 - 22 - 55 to find out the estimated transit delivery time of my Fiat Egea vehicle I purchased, and frankly, since this issue is of particular importance to me, my calls have become more frequent due to uncertainty. Mr. Salih, who is at the end of the customer representatives who act interested every time I call, insistently tries to hang up the phone by asking if there is a different issue without solving my problem, in addition to this, he gives answers with bored attitudes (of, puff) I am complaining about the subject, none of us have it for free, we deserve customer service as long as we need