My Ferroli Combi Boiler Has Been Non-functional For Three Weeks

Our Ferroli combi boiler hasn't been working for three weeks, leaving us in the cold during the winter months. We have asked Izmir Ayaz service shop for help, but they haven't delivered the parts they said they would. On top of that, they don't answer our calls and questions, so we have no idea how our repair is going. Even worse, we haven't been able to reach Ferroli customer service despite our best efforts. This never-ending cycle of waiting and frustration is unbearable, and we need a solution to our problem right away. As customers, we should not have to go through such a nightmare just to get basic heating in our homes. Please stop this frustrating problem immediately and focus on solving your customers' problems.