About 6–7 months ago, I purchased an Estée Lauder Advanced Night Repair Eye Gel Creme set through Trendyol. Every time I use this product, I experience swelling under my eyes, which lasts for a long time and doesn’t go away easily. Even when I avoid applying it directly under my eyes and only use it around the eye area or on my eyelids, I still experience irritation and flaking on my eyelids.
This reaction has occurred every single time I’ve used the product, which made it impossible for me to use it regularly. I haven’t yet contacted Estée Lauder customer service, but I paid between ₺1,000 and ₺2,000 for this set on Trendyol.
Because this cream consistently causes swelling and irritation around my eyes, I’m requesting that my complaint be reviewed urgently and that I receive either a refund or an appropriate replacement.
On July 18, I purchased the Estée Lauder Advanced Night Repair Eye Supercharged Gel-Crème from Trendyol, with Estée Lauder as the official seller (Order No: #10362130803). After using the product for three to four days, I started experiencing redness and sensitivity around my eyes. At first, I didn’...
I purchased the Estee Lauder Advanced Night Repair Eye cream as part of a three-piece set from Trendyol. At first, everything seemed fine—no reactions in the first three days. However, by the fifth day, I started experiencing severe redness, swelling, and intense itching around my eyes. My skin also...
I purchased the Estée Lauder Advanced Night Repair Eye Cream as part of a skincare set from a duty-free store at the airport. When I used the product for the first time, I experienced severe redness, swelling, and eczema-like irritation around my eyes. When I tried it a second time, the symptoms bec...
I used Estee Lauder’s eye cream, and it caused a severe allergic reaction and eczema around my eyes. My under-eye area is now swollen, dry, and wrinkled, making me look much older. I've spent ₺3500 on a dermatologist and an additional ₺2000 on medications to try to resolve this, but the pain and dis...
I recently used the Estee Lauder Advanced Night Repair Eye Cream, and at first, I only felt a burning sensation. However, soon after, my skin developed redness and slight swelling as a reaction to the product. I immediately washed my face with plenty of water, hoping it would help, but by the next ...
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