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eDreams Annual Subscription That I Never Consented To

Annie
Annie
eDreams
May 14 5:26 PM89

I live in the United Kingdom and have been repeatedly charged by eDreams on my credit card for a subscription that I do not recall ever signing up for and have never used. Despite this, the payments have continued for years, and this year alone the total taken from my account is around £80. I tried to resolve this previously by raising the issue with my bank about two years ago, but the payments from eDreams have continued to be taken from my card. I have not been able to find a proper customer service email address for eDreams to contact them directly about these unauthorized subscription charges, which has made the situation even more difficult to resolve. I request that eDreams immediately cancels any subscription linked to my details and confirms in writing that no further payments will be taken from my card. In addition, I expect a full refund of the subscription fees that have been taken from my account for this year.

Annie
Annie
May 22 1:18 PM

Haven't had a reply

Annie
Annie
May 22 1:21 PM

eDreams has been charging my credit card for an unauthorized subscription for years, totaling about £80 this year. I tried to resolve it with my bank two years ago, but the payments continued. I couldn't find a proper eDreams customer service email, received no response, and this situation has been very frustrating. I am now requesting the cancellation of any subscription linked to my details and a full refund of the fees taken this year.

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