I bought an item from eBay, but unfortunately, it got stuck in customs. Because I work full-time, I couldn’t go to the customs office in person to collect it. As a result, the item was returned. I tried to re-ship it using the return label eBay provided, but I couldn't because the item was already on its way back.
Now I’m stuck in limbo. The return process is underway, but I can’t get my refund. I contacted the seller, and all they do is tell me to speak with eBay. I emailed eBay for help and received an auto-response saying they’d get back to me within 24–48 hours. It’s been over 96 hours—and I’ve heard nothing.
To make things worse, today is the final day to complete the return process, and I’m still locked out of my refund. This is incredibly frustrating. I did everything right, and now I’m being penalized for something beyond my control.
I bought a car part from eBay for international shipping, but I regret the decision. The item has been stuck in customs, and despite reaching out to eBay multiple times, I’ve received no response or solution. I also contacted the seller, but they’ve been completely unresponsive as well. I paid for t...
On July 10, 2024, I made a purchase on eBay and tracked my order to find it held at customs. When I went to the customs office to collect it, I realized the product was not what I had ordered. The staff informed me that if I didn’t accept the delivery, the item would be automatically returned. I ini...
About two months ago, I purchased a product from eBay, but it was held at customs, and I was given no option other than returning it. I agreed to return the product, but the seller refused to accept it, even though I offered to cover all additional costs. I then contacted eBay Customer Service, and...
I purchased a watch from eBay, but the product never arrived. I waited patiently, tracked the package, and when I realized it wasn’t going to reach me, I submitted a refund request through eBay. Unfortunately, I haven’t received any response from the platform. No email, no update, no customer servic...
I purchased a product on eBay in August, but it has been stuck in customs and unable to clear. After three months, the item was supposedly returned to the seller, but there is no confirmation of its delivery, nor have I received a refund. I have no information on the product's current location, and ...
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