New Dyson V12 Vacuum Came With Broken Head
Since our previous vacuum finally gave out, we splurged on a Dyson V12, but unfortunately, the Motorhead attachment has been acting erratically ever since then. I have attempted to get in touch with Dyson on multiple occasions. They have promised to resend the attachment, but due to a lack of available stock, they have been unable to move forward with the process for more than a month. Because no one has offered to fix the vacuum after it was delivered to us in an unusable condition, we have been unable to use it.
Dear Valued Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Sincerely, Dyson Turkey
Update: still no one has contacted us, and no new topic has been sent.
