Dyson V10 Motorhead Attachment Broken for 3 Months- No Stock

My Dyson V10 vacuum cleaner's Motorhead attachment is broken, and it's been unavailable for 3 months. The call center dismisses me, claiming it will be here shortly. They're saying they can't take it up with their bosses. I can't use my vacuum, valued at ₺20,000, because they haven't brought in the spare parts. My place hasn't been cleaned well in 3 months because the other tools aren't right. Customer service after a purchase is just as crucial as the quality of a brand's product. Hey, just a heads up for anyone thinking about dropping some serious cash on this vacuum brand: the attachments can break and getting replacements could be a challenge. Think twice before putting more money into this brand's vacuum than you make in a day.