I've had to bring my Dyson vacuum, which I bought a year ago, to the service center on five separate occasions. Despite receiving assurances that the issue was resolved on multiple occasions, no progress was made. After my recent trip to the service center in Ankara Kentpark, I received a call from Dyson officials in Istanbul a few days later. They let me know that the main body of my device would be replaced. Unfortunately, upon returning to the Ankara Kentpark service center after five days, I was informed that my device had not yet been examined. The contrast between Dyson's assurance of part replacement and the reality of no inspection is completely unacceptable. Even though I have received the vacuum back from repairs, when I got home, I discovered that it is still not functioning. I was not satisfied with the service provided.
On April 19, 2024, I took my Dyson V10 vacuum cleaner to the service center in Ankara Kentpark, reporting its inability to absorb dust. I stressed the urgency of the matter, explaining I had no alternative vacuum at home. Additionally, I sought guidance on the out-of-warranty repair process and asso...
I dropped off my Dyson device at the Kentpark service center for maintenance. After 10 full days, I received a message saying my device was ready for pickup. When I arrived, I was told no work had been done on it at all. When I asked why, I was casually told that either a payment was required or the...
I bought it from a store in Turkey a year ago, and after only 5 months it began giving me a constant filter emptying, reservoir emptying, and filter cleaning signal. Although I have been diligent about keeping the filter clean before each use, I would prefer not to have to do so in order to get the ...
I contacted Dyson for repair service because my vacuum cleaner broke down. Before the product even reached their service center, I was charged ₺5,600. The service team later came to collect the vacuum cleaner, but since then, it has never been returned, and the entire process has turned into a night...
It's been 3 years since I purchased my Dyson V8 Animal model vacuum cleaner in Turkey. Recently, it started to work intermittently, so I decided to send it in for servicing. After some discussions with the service team, they informed me that I needed to replace two headers, filters, and the main bod...
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