I bought the Dyson V15 vacuum cleaner on June 21, 2025, for a hefty price—₺30,000—with high expectations. But just 15 days into using it, I noticed that the rubber material on the cyclone section had started peeling. This isn’t just cosmetic; I strongly suspect it’s causing air leakage, which could affect performance.
When I reported this to Dyson, their response was completely dismissive:
“The affected area is only visual. The peeling on the cyclone rubber doesn’t interfere with usage. You can continue using your device.”
So basically, Dyson thinks it’s okay for a brand-new, premium-priced vacuum to look worn out in just two weeks and possibly have reduced efficiency. I’m honestly ashamed of how it looks and had to move it to the back room because it feels like I’m using a secondhand machine.
To those considering buying this product: zoom in on the product photos before purchasing and imagine getting brushed off like this when something goes wrong. If this is what it looks like after 10 days, I can't imagine what it’ll look like in a year.
I expected a lot more from Dyson—especially for what I paid. It’s disappointing to see that a company with this kind of reputation doesn’t stand behind its product. Dyson, you need to take real responsibility and offer a proper solution. This is not acceptable for a high-end product.
I purchased the Dyson V15 just 1.5 years ago, and it has been nothing but disappointment. Despite its premium price, the product has failed to meet expectations. Initially, the main body had an air leakage issue from the cyclones, which led to a replacement of the main body under warranty. However, ...
I’ve been using the Dyson V12 vacuum for less than a year, and it’s already falling apart. The rubber parts started peeling off, there’s a visible crack in the dust bin, the plastic around the attachments is damaged, and worst of all—air is leaking from the device, drastically reducing its suction p...
I purchased the Dyson V15 vacuum cleaner directly from Dyson’s official website for 29.999₺, yet I have faced constant problems since owning it. The rubber seals inside the dust bin frequently come loose, and in July, the main body of the device broke down. When I sent it to service, instead of repa...
I purchased a Dyson V15 vacuum cleaner in October 2023 from a Teknosa store in Istanbul. Shortly after I started using it, I began experiencing several issues: the wheel cracked, the paint started peeling in certain areas, and the rubber part on the daisy-shaped section began to deteriorate and peel...
On September 25, 2025, I purchased a Dyson V15 vacuum cleaner from the Dyson online store for ₺36,000. After receiving and starting to use the product, I noticed that the sealing cap in the dust container was leaking air and that air bubbles were forming around the gasket. I believe such an issue sh...
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