• Homepage
  • Dyson
  • Dyson V8 Vacuum From Trendyol Loses Charge Immediately And Is Unusable
ID:33750311

Dyson V8 Vacuum From Trendyol Loses Charge Immediately And Is Unusable

Dyson V8 Vacuum From Trendyol Loses Charge Immediately And Is Unusable
Dyson V8 Vacuum From Trendyol Loses Charge Immediately And Is Unusable
profile
Dila
Dyson
September 15, 2:37 pm
11

About 2–3 months ago, I purchased a Dyson V8 vacuum cleaner through Trendyol, paying ₺17,000. From the very first day, I have been experiencing serious charging issues. Even if I leave the vacuum charging all day, the moment I start cleaning, the battery drains so quickly that I cannot even finish a single area of my home.

This problem has persisted every time I use the device, making it impossible to benefit from the product. Despite being under warranty, the vacuum has been consistently defective and has never performed as expected.

I request that Dyson replace my vacuum cleaner with a properly functioning unit, as the current one has caused nothing but inconvenience. A product at this price point should not fail from the first day of use, and I expect a prompt resolution.

Dyson Logo
Dyson
September 23, 1:47 pm (7 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.
My Dyson vacuum experiences a battery failure while still under warranty. How can I get a free battery replacement?
205 Complaints
My Dyson stick vacuum cleaner appears to be shutting off much earlier than its typical 20-minute runtime. How can I test it to determine if the problem lies with the battery?
135 Complaints
Report a Similar Issue