About 2–3 months ago, I purchased a Dyson V8 vacuum cleaner through Trendyol, paying ₺17,000. From the very first day, I have been experiencing serious charging issues. Even if I leave the vacuum charging all day, the moment I start cleaning, the battery drains so quickly that I cannot even finish a single area of my home.
This problem has persisted every time I use the device, making it impossible to benefit from the product. Despite being under warranty, the vacuum has been consistently defective and has never performed as expected.
I request that Dyson replace my vacuum cleaner with a properly functioning unit, as the current one has caused nothing but inconvenience. A product at this price point should not fail from the first day of use, and I expect a prompt resolution.
I purchased my Dyson V15 vacuum from Trendyol on January 23, 2023, and about three weeks ago I started experiencing battery problems. I use the product only once a week, yet the battery completely died in less than three years. When I contacted Dyson customer service by phone, I was told that a repl...
I purchased a Dyson V8 vacuum cleaner about two years ago from Turkcell Pasaj, trusting the superior performance claims made in the brand’s ads and at its sales points. I paid ₺10,000, expecting high performance, but the product has failed to meet even the most basic expectations and has caused cons...
I purchased a Dyson V8 vacuum cleaner, and after just one year, the battery completely died. I reported the issue to Dyson, and they sent me a replacement battery, which I appreciated. However, the second battery also failed after only a year and a half. When I contacted Dyson again, they told me th...
About a week ago, my Dyson V15 vacuum cleaner began experiencing an issue where it would stop running on its own after a short time, even while I was holding down the button. I contacted customer service, and they suggested washing the filter, but the problem was not resolved. When I called again, t...
I purchased the Dyson V8 vacuum about a year ago through Trendyol from Dyson Turkey’s official seller. Even though I’ve never used the product on max mode, I’ve been experiencing a noticeable drop in suction power for about the past three months — and the issue happens every single time I use it. I...
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