ID:34436844

Dyson V8 Cuts Out in Max Mode and Shuts Down

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Hüseyin
Dyson
November 29, 3:55 pm
3

My Dyson V8 vacuum cleaner has been running intermittently in max mode for some time, and then it shuts itself off by going into protection mode. I have been experiencing this issue for about three months, and I cannot use the device efficiently in this condition.

I purchased the product directly from Dyson’s own sales channel. I have not yet contacted Dyson customer service or technical support about this issue. First, I would like a clear explanation of what is causing this problem, and if necessary, I request technical support so the device can be restored to proper working condition.

I ask that this issue be reviewed and that the inconvenience I am experiencing be resolved as soon as possible.

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Dyson
December 09, 5:52 pm (10 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Kind regards, Dyson Turkey

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Dyson
December 09, 6:10 pm
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