When I bought my Dyson V15 cordless vacuum from the store in September of 2023, I was confronted with a frustrating situation that I am currently experiencing. Due to the fact that the motor bar head is fractured, the vacuum becomes inoperable. The replacement order was canceled; the reason given was that there was no stock available, despite the fact that several attempts were made to contact customer care and visuals of the broken part were provided. Due to a persistent problem with a component, I am unable to use my gadget because Dyson has not provided a satisfactory response. The time has come for Dyson to take action and immediately fix this issue in order to guarantee the satisfaction of its customers.
About 14 days ago, while using my Dyson V15 vacuum cleaner, the wheel of the Motorbar head came off, making the device unusable. Since the head no longer moves properly, I have been unable to clean my home. My device is still under warranty and was purchased from Media Markt. After reporting the iss...
I purchased the Dyson V15 Detect Absolute cordless vacuum two years ago, and since November 2024, I haven’t been able to use it because the “Digital M...
My Dyson V12 Motorbar head has broken, and I’ve been unable to get a replacement part for a long time. Despite paying a premium price for this product...
The carpet head for my Dyson V15s stick vacuum, serial number 3BR-EU-SNE0211A, is completely broken. When I contacted customer service, they initially promised to send a replacement within 1-3 business days. That conversation happened on May 2nd. However, despite that promise, absolutely no action ...
We purchased a Dyson V15 but hadn’t used it much due to having another vacuum. When I finally decided to use the Dyson, I noticed that the round parts on the sides of the Digital Motorbar cleaning head were broken. I took photos before using it. Despite calling customer service multiple times, we we...
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