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Dyson V15 Stops and Starts During Use Again After Previous Repair

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Ersan
Dyson
November 28, 2025 8:20 pm
11
Ersan's Thank You Message
“Thank you for your attention and interest. A new body was shipped to me to resolve the issue.”

I purchased my Dyson V15 vacuum cleaner from Media Markt’s Antares branch. For some time now, I’ve been experiencing a trigger malfunction—during use, the device keeps stopping and starting again on its own, making it impossible to use the product efficiently.

Because of this issue, I previously contacted Dyson authorized service, and the device was repaired. However, about a year later, the same problem has reappeared. This recurring trigger issue causes me to lose time and has reduced my confidence in the reliability of the product.

Since the same malfunction has occurred again, I request that Dyson replace my Dyson V15 unit to ensure a permanent solution to this problem.

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Dyson
December 06, 2025 2:08 pm (7 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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Dyson
December 06, 2025 2:09 pm

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Kind regards, Dyson Turkey

Ersan
Ersan
December 10, 2025 10:38 am

Thank you for your attention and interest. A new body was shipped to me to resolve the issue.

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