Dyson V15 Stops Working Mid-Use After Just One Year, I Need Support

Cansu
November 11, 2024 2:27 pm
8

I’ve been using the Dyson V15 for a year, and it has started stopping abruptly while in use. At first, I thought I wasn’t holding the trigger properly, but as it began happening 2-3 times a day, I realized it’s an issue with the device itself. I take great care of the vacuum, cleaning the filters and attachments regularly, so there’s no reason for this problem to occur so soon.

It’s disappointing that a product I purchased for ₺26,000 is already malfunctioning within a year. I expect better quality from Dyson. I need immediate assistance to resolve this issue. Please provide the necessary support to fix or replace the device as soon as possible.

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