Dyson Refused to Compensate Defective Vacuum
I no longer have trust in Dyson. My Dyson vacuum, which I bought at a considerable cost, turned out to be a major letdown when I required warranty assistance. The service team completely ignored the problems, providing absolutely no help. I used to highly recommend this vacuum to everyone, but now, I have lost all interest in using it. There seems to be an issue with the turbo head, and their response regarding the body and handle shaking is rather dismissive. I was extremely disappointed with Dyson, a brand that I had invested a significant amount of money in, when it did not meet my expectations during its initial warranty service. I will not be selecting Dyson again.
I no longer have trust in Dyson. My Dyson vacuum cleaner, which I bought for a fortune, was not serviced or assisted when it first needed warranty service. I don't even want to use the vacuum cleaner I recommended to everyone anymore. The turbo head broke, they didn't care, and they say it's normal that the body and handle are wobbling. I will not choose Dyson again.
Dear Valued Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
No one has contacted me.
