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Dyson Dropped the Price Right After I Bought the Gen5detect Absolute

Erkan
February 17, 2025 4:40 PM8

On February 13, 2025, I ordered a product called Dyson Gen5detect Absolute Purple Gray from the Dyson Turkey website for ₺31,999 (Order Number: 910901409819). Just one day later, I saw that the price of the same product had dropped to ₺27,999. Although the product was available at a much lower price on many other websites, I chose to order from Dyson Turkey's official website because I trust the brand, but now I feel wronged by their pricing policy. I have not even received the product yet, and I have already expressed my deep dissatisfaction with this price difference to the company via the email address [email protected], requesting a resolution if possible, but I have not received any response so far. I hope this issue is resolved as soon as possible, and I will provide updates here regarding any developments.

February 20, 2025 11:35 AM (2 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be sure that we will handle the matter with sensitivity. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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