On February 13, 2025, I ordered a product called Dyson Gen5detect Absolute Purple Gray from the Dyson Turkey website for ₺31,999 (Order Number: 910901409819). Just one day later, I saw that the price of the same product had dropped to ₺27,999. Although the product was available at a much lower price on many other websites, I chose to order from Dyson Turkey's official website because I trust the brand, but now I feel wronged by their pricing policy. I have not even received the product yet, and I have already expressed my deep dissatisfaction with this price difference to the company via the email address [email protected], requesting a resolution if possible, but I have not received any response so far. I hope this issue is resolved as soon as possible, and I will provide updates here regarding any developments.
I purchased the Prussia model vacuum cleaner from Hepsiburada via Dyson Türkiye for ₺29,999 on October 31, expecting the correct color as advertised. However, I received the purple-gray version (with gray parts) instead. After significant effort on my part, Dyson admitted the error but provided no r...
On November 12, 2024, I purchased the Dyson Gen5 Detect Absolute in purple and gray from the Mersin Media Markt store. The official Dyson Turkey representative at the store stated that the product came with a complimentary standing unit. Based on this information, I chose to purchase the product fro...
On November 7, 2025, I purchased a purple Dyson Gen5 Detect vacuum cleaner from the store for 33,999₺. I used the product for the first time on November 11 and was immediately very disappointed. The suction power is very low, the performance is far below expectations, and the device is quite heavy. ...
On February 12, 2025, I placed an order for a Dyson V15s Detect Submarine for ₺30,999. As part of a promotion, I was also supposed to receive a Dyson Gen 5 Detect Floor Dock worth ₺4,999 as a free gift. My order was successfully delivered on February 13, and I was very satisfied. On February 16, I ...
Assistance Required Regarding Incorrect Order – Dyson Gen5detect™ Absolute (Prussian Blue/Copper) My name is Cihangir E***, and I am a loyal Dyson customer from Türkiye. I have always admired the Dyson brand and have used your products with great satisfaction until now. However, I regret to inform y...
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