I called Dyson customer service at 18.11. I explained the situation because my device was not performing sufficiently. They said they would send a courier company and pick up the device. They were going to come to pick up the device at 20.11, but when we arrived at 23.11, the device was still not delivered. I really didn't expect this from the Dyson brand, where I own 2 vacuum cleaners and 1 vacuum cleaner. The fact that they behave this way means that I will never buy a Dyson brand product again. I helped many people around me buy it. They suck because of the service process. This is a very difficult process.
4 months ago, my Dyson vacuum cleaner, which I purchased 4 months ago, was taken from my home to be delivered to the service by cargo on 03.05.2023 as a result of my contact with the contact center. Although the cargo delivered the product on 05.05.2023, the product service process was reported as 1...
Dear Customer Service Team or Authorities, I am writing to express my dissatisfaction and disappointment with the problems I encountered with my Dyson V15 vacuum cleaner, which I purchased about eight months ago. First, the vacuum cleaner head of my Dyson V15 model vacuum cleaner, which I purchased ...
on April 4th, 2023, I had to send my Dyson vacuum cleaner to the tech guys because it wasn't sucking as well as it used to. Turns out, some parts were worn out. At first, they were positive, and asked which parts need fixing?" So, gave them the deets, and they gave me the price. I was cool with it, ...
I’m extremely disappointed with Dyson. I paid three times the price of a standard vacuum, expecting long-term quality and reliable customer service. Instead, I’ve had to contact support twice—and both experiences were awful. The first issue was with an accessory they claimed wasn’t covered under wa...
My Dyson vacuum broke down, so I took it to an authorized service center on June 15. I informed them that I would be traveling abroad in 3 days and that the repaired vacuum should not be shipped, as I would pick it up from the store. Unfortunately, they did not listen and shipped it anyway. When I r...
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