Dyson Cordless Vacuum Cleaner Parts Won't Fit, No Pick-up Service

4 months ago, I purchased a Dyson Cordless Vacuum Cleaner from the Media Markt store. My product has parts that do not fit properly due to manufacturing defects. I contacted the customer representative through Dyson's website and explained the situation with a video. They stated that they would replace the faulty parts of the product. Later, they wanted to take the product to the service center, but they informed me that I needed to drop off the large vacuum cleaner at a distant courier office. They mentioned that there is no pickup service available in my area. I informed them that I couldn't transport it there, but they did not offer any solutions. Although they keep mentioning that they will resolve this issue in the future, it's of no concern to me if my problem isn't resolved right now! The servicing period for the product is 3-10 business days. Taking weekends into account, it averages around 2 weeks. I explained that I don't have any other product to clean my house with during this time and requested assistance in expediting the process. However, they disregarded my plea. They didn't communicate this condition to me when I made the purchase. I'm experiencing deep regret about this. Ultimately, no solution was provided, and the communication was terminated. Dyson, a brand that highlights the quality of its service and for which I paid a significant amount, has proven to be a letdown. I am in need of a resolution to my issue.