I purchased the Dyson Airwrap from Dyson.com.tr on December 30th, and it was delivered to me on January 4th. Since January 8th, a complimentary bag has been sent to customers who have made purchases. Even though I paid the same price for the product, I was informed that there was no promotion and I didn't receive the gift. I would like to express my dissatisfaction and kindly request that the bag, which was given as a gift, be sent to me as well. The price I paid is not insignificant, and Dyson, as a corporate entity, should not create unnecessary complications for a basic bag.
On September 23, 2025, I purchased a Dyson Airwrap ID Ceramic Pink hair styler through Hepsiburada from the official Dyson Turkey seller. During the purchase, social media advertisements stated that a travel bag would be included as a gift under the campaign. However, although my product was deliver...
I purchased a Dyson Airwrap from Dyson's official store on Saturday, under the same price and style conditions as shown on Dyson's own website. On the product page, it was clearly indicated that the product would come with a travel bag, hair clips and a brush. However, when my order was delivered, o...
I purchased a Dyson Airwrap from the Mall of Istanbul store on June 7, 2025, and was immediately disappointed with the product’s performance. One of the attachments doesn’t spin at all, and even when I manage to use the others, the curls are completely ineffective and don’t last. For a product in th...
I purchased a Dyson Airwrap on February 25, 2025, and returned it just three days later. But weeks have passed, and I still haven’t received my refund. When I contacted Dyson, they claimed that the information I provided at the time of purchase didn’t match the product I returned—so they say they ca...
I’m reaching out to address the issues I’ve experienced with purchasing a Dyson Airwrap from Dyson Türkiye. Checking the stock in Antalya has been incredibly frustrating; since the stock isn’t visible on your website, I contacted live support, only to be told I’d need to visit the store physically. ...
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