Hello, On 15.08.2024, I bought the vertical vacuum cleaner called ‘Dyson V15s Detect Submarine’ for 30999 TL from the Dyson Turkey store via Trendyol. In my conversation with Dyson customer service the day before I bought the product, they stated that we do not have a different discount or campaign other than the campaigns on the website. But today, I saw that Trendyol Dyson Turkey store special ₺4000 coupon was defined, and 38 people created an order for this product I bought. Big companies like Trendyol and Dyson victimize other customers with such sudden and short-term discounts. In addition, Amazon eliminates the possible victimization of customers by providing a low-price guarantee. However, it is known that if the product is discounted within 14 days, the refund of the difference is legal and there are decisions taken on this issue. I request that the relevant Trendyol and Dyson companies also protect consumer rights and eliminate victimization in this regard
I bought a vacuum cleaner (Gen5) online from Dyson.com.tr on 20 March 2024. The amount (28,999₺) of the cleaner was charged to my credit card, but Dyson claimed that the transaction was not registered in their system. I was terrified for six days and called the Dyson Call Center countless times to u...
On 29.03.2023, between 13:30 and 14:00, I bought 1 Dyson V15 Detect Absolute Wireless Vacuum Cleaner at a price of 14,999 TL from the DYSON store in Istanbul Akasya Mall. At the stage of paying the fee, I first gave the credit card of the public bank registered to my name to the salesperson and said...
I purchased a vacuum cleaner from dyson.com.tr using my credit card on May 18, 2023. Unfortunately, I recently discovered that my order was canceled for security reasons on May 23, 2023. However, my bank still processed the payment on my behalf and even reflected it in my account statement. After sp...
Comments