The Ducray Keracnyl PP+ cream caused dryness and a burning sensation on the skin. Is this a side effect or a sign that the product is not suitable?

The Ducray Keracnyl PP+ cream caused dryness and a burning sensation. Is this a side effect or a sign that the product is not suitable? Here’s a clear explanation:

Ducray Keracnyl PP+ is designed for acne-prone skin and contains active ingredients aimed at reducing inflammation and breakouts. However, even dermocosmetic products should not cause pronounced burning or persistent dryness.

A mild feeling of tightness during the first few days of use can be acceptable. But if:

the burning sensation is strong and keeps recurring,

the skin becomes red and flaky,

discomfort appears after every application,

the overall condition of the skin worsens,

this is no longer an adaptation phase but a sign that the product is not suitable for your skin. Continuing to use it in such cases is not recommended, as it may damage the skin barrier.

What you should do:

stop using the cream immediately,

switch temporarily to a gentle, neutral skincare routine,

document the skin reaction,

keep the packaging and proof of purchase.

Such a reaction is grounds for filing a quality complaint. Posting a complaint on Xolvie helps document side effects, encourages a response from the brand, and warns other users with sensitive skin.