Cancel DramaNivo Subscription And Refund My Money Back

25

I hold a Westpac account and recently noticed several unauthorized debits from a merchant called Drama Nivo. The first unwanted debit appeared on my account on 14 October for around 36–37 AUD, and similar amounts were debited again on 4 November and most recently yesterday. In total there are three separate Drama Nivo debits which I did not authorize and which I did not subscribe to in any way. I did not knowingly sign up for any Drama Nivo service, trial or subscription, and I do not recognize this merchant. Because of this situation I have even placed a safety block on my card, as these repeated debits are causing me stress and concern. I am planning to contact my bank today about these transactions, as they were closed when I first noticed the latest charge. I request that all Drama Nivo debits be fully refunded to my account and that any current or future subscription or payment instruction in the name of Drama Nivo be permanently cancelled so that no further charges are taken from my Westpac account.

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