Dramacove Subscription Charges Continue Despite Being Unable to Log In
I have been having a serious problem with the Dramacove app on my Android device. I apparently have an active account or subscription with Dramacove, but I am unable to sign in to any account. Every attempt to log in fails, and there is no clear way in the app or on their site to access my account settings. I searched thoroughly for any option to cancel my account and request a refund, but I could not find any cancellation link, contact channel that works for this issue, or explanation about how to stop being charged. As a result, I feel trapped in a service that I cannot access and cannot manage. I request that my Dramacove account and any associated subscription be cancelled immediately and that all recent charges taken while I have been unable to access my account be fully refunded. I also ask for clear written confirmation that my account has been closed and that no further payments will be taken from me.
