Dramacove App Resets Episodes and Charges $4.99 Again Each Time
I purchased a weekly subscription from Dramacove, but the service has not worked properly and I have been charged multiple times unfairly. When I pause the program and come back to continue watching, the app takes me back to the beginning and asks for payment again instead of resuming my content. Because of this, on October 20 and 21 I was charged the weekly subscription fee four separate times, each for $4.99, even though I only intended to buy one week of access. There appears to be no accessible customer service for Dramacove, so I have not been able to reach anyone to resolve these repeated charges or to fix the issue with the app. I request that all unnecessary and duplicate charges for these four transactions on October 20 and 21, each in the amount of $4.99, be fully refunded to my payment method and that my subscription be corrected so that I can either use the service properly for the period I paid for or, if this is not possible, that my subscription be cancelled without any further charges.
