Unauthorized Deduction Of Domestika Annual Fee

I am writing regarding an unauthorized annual subscription charge made to my Domestika account. My Domestika username is “Gloriah T***” and on 18 March 2026 an amount of 329 USD was deducted from my Mastercard debit card as an annual subscription fee without my prior approval or clear consent to renew. I had only ordered courses online and downloaded the app, and I did not intend to purchase or continue with an annual subscription. I did not receive any clear reminder or confirmation that this amount would be charged, and the deduction came as a shock. I am currently using Domestika from the Maldives, and I had planned to use this money for important personal needs and to send it to my home in Fiji, so this unexpected charge has put me in a very difficult situation. After seeing the charge, I tried to seek help and was directed to contact the relevant Domestika team, but I have not received a clear resolution regarding this unauthorized renewal. I kindly request a full refund of the 329 USD annual subscription fee that was charged to my Mastercard debit card on 18 March 2026, and I ask that any automatic renewals on my account be cancelled so this does not happen again. I expect this issue to be resolved as soon as possible and the refunded amount to be returned to the same payment method that was charged.