If Domencr gave fake tracking info and you want to file a chargeback,
Gather your evidence first;
• Collect:
– Order receipt / confirmation
– Tracking screenshots
– Proof it shows wrong location or no delivery
– Messages with Domencr
• Important:
– Fake tracking (wrong city / no proof) strengthens your case
Contact your bank;
• Say:
– “Item not received. Merchant provided invalid tracking.”
• Provide:
– Transaction details (date, amount)
– Merchant name (Domencr)
– All evidence
• Reason:
– “Item not received” or “Fraud”
Submit the dispute;
• Via:
– Mobile app, call center, or branch
Follow the process;
• Bank may:
– Issue temporary refund
– Ask for more documents
• If delivery cannot be proven:
– Chargeback is likely approved
If resolution stalls, consider posting a complaint on Xolvie to increase visibility.
