I’m experiencing a major issue with my DJI RS 3 Mini gimbal—it simply won’t start properly. When I power it on, the DJI logo appears and stays frozen. The main menu never loads, and I can’t interact with any functions. It’s completely stuck.
I’ve tried everything I can think of: charging it, attempting a reset through the mobile app, and even waiting for it to respond after leaving it idle. At one point, the device seemed to power up, but the logo just remained static—it never advanced to the home screen. Resetting it directly on the device also doesn’t work.
I believe a factory reset could solve this, but there’s no clear method or support guidance. DJI, if there’s a way to hard reset or recover the gimbal, please share it. I need this issue resolved urgently—this gimbal isn’t cheap, and it’s essential for my work.
Hello, I recently purchased the DJI Osmo Action 4 and am experiencing serious connection problems. I’ve enabled Wi-Fi and Bluetooth on my phone, installed the DJI Mimo app, and successfully connected the device. However, during the setup process, after registering my account, the final step involves...
I cannot access the DJI Fly app on my Android device—it crashes immediately every time I try to open it. I’ve tried uninstalling and reinstalling the app, but nothing works. As a result, I can’t use my DJI Mini 2 SE drone, which is now sitting unused. This issue is extremely frustrating and renders ...
I sent my DJI Mini 3 Fly More Combo drone to the authorized service center due to a cracked front left leg and occasional "gimbal stuck" errors. However, DJI’s service team claimed that the issues were caused by a past crash and said that the gimbal wasn’t functioning at all. The crash happened mont...
While flying my DJI Mini 4K drone, it suddenly lost all connection with the remote controller without warning. Shockingly, the Return-to-Home (RTH) function, which is supposed to activate in these situations, didn’t work either. The drone was only about 30 meters away—how can a product from a global...
I purchased the DJI Mini 4 Pro just four days ago, but right from the initial setup, I encountered a serious issue. During activation, the device kept showing a “server error (-2)” message, repeatedly asking me to try again. After checking online forums, I discovered that many users worldwide are fa...
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