I recently purchased a DeLonghi coffee machine and encountered an issue right during my first use. When I initially tried the hot water function, it worked without any problems. However, afterward, the grinder light on the machine started flashing continuously, and I was unable to use the coffee brewing functions.
Since this was my first time using the machine, I tried to troubleshoot the problem by watching tutorial videos and reading the manual, but I could not find a clear explanation for the flashing grinder light or how to fix it. Despite following the basic troubleshooting steps, the issue persists, leaving me unable to enjoy the coffee machine I just bought.
This situation has been frustrating because I was excited to use my new DeLonghi machine, but instead, I am faced with an error I cannot solve on my own. I expect better guidance and reliability from a brand like DeLonghi, especially for a product that is brand new and should work perfectly out of the box.
I kindly request immediate technical support to resolve this flashing grinder light issue. If the machine is defective, I expect a replacement with a fully functioning unit or a complete repair free of charge.
Please take urgent action to resolve this matter so I can use my coffee machine without further complications.
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