On March 29, 2025, I purchased a pair of Adidas Grand Court sneakers from the Deichmann store in İnegöl AVM, paying ₺2,600. However, the heel area of the shoes wore out very quickly. I had owned the same model before and used it for nearly two years without any issues, so I believe this problem is due to a manufacturing defect rather than normal wear.
After noticing the issue, I returned to the store and had the product sent in for inspection. However, I was told that the damage was caused by user error, and the shoes were sent back without any action. My claim reference number is 80447.
I strongly disagree with the conclusion that such rapid wear could be considered user error. I am requesting a replacement for the defective product.
I purchased a pair of Skechers shoes from Deichmann’s online store on 10.02.2025, paying ₺4,599.99. Unfortunately, in less than two months, the heel area ripped apart significantly, as can be clearly seen in the attached photo. I returned the shoes to Deichmann and explained the issue, only to recei...
On June 4, 2025, I purchased a pair of Fila sneakers from the Deichmann store at Samsun Bafra Nova Mall (Invoice No: 1112025000006041). The shoes were sold with a 6-month warranty, and I only used them for daily wear. Yet, in less than two months, the leather on the upper started cracking, and the e...
I bought a pair of Nike shoes from Deichmann with the promise of a 2-year warranty, but the quality didn’t even last two months of actual wear. Although I purchased them over six months ago, I only wore them for about two months in total, and the glue on the sides started to come apart without any h...
In July 2025, I purchased a pair of Skechers Summits shoes from the Skechers store at Çanakkale 17Burada AVM for 2,634.31₺. Shockingly, after wearing the shoes only four times, I noticed significant heel deformation starting from the third use. The issue is not only visually unappealing but also cau...
We bought Nike brand shoes from the Izmir Optimum Deichmann store on September 7, 2024, and before six months had passed, they burst from the sides. When we took them to the store, we received a negative response. The Deichmann store evaluated the issue through its own employees and claimed that it ...
Comments