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Persistent Issues with My Dacia Duster

Mustafa
July 5, 2023 12:19 PM156

My Dacia Duster was purchased in 2021, but it has been constantly malfunctioning since 2023. Despite the fact that I am only two years old, I frequently receive exhaust emission and injection system error messages. These problems have persisted since around 10,000 kilometers, and I've taken the car to the service center about 8 times, with each visit resulting in the problem being temporarily resolved and brushed aside. My car is currently experiencing jerking movements. When I inquired about the warranty, I was told that it had expired because I had traveled more than 100,000 kilometers, and that the engine was faulty. How can such persistent malfunctions occur in a regularly serviced vehicle that is only two years old? Furthermore, the fact that the service center only clears the error codes to address the problem temporarily raises serious concerns. I demand that my ongoing problem be resolved as soon as possible.

July 5, 2023 2:48 PM (2 hours after complaint)

Dear Customer, Regarding your application, our Customer Service Representative will contact you as soon as possible. Best regards, Dacia Customer Service You can share your opinions, suggestions, and complaints about our products and services.

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