I am writing regarding an unauthorized subscription charge of 299.99 that was taken from my account on 07/01/2026 via Google Play for Cv Wizard. I never knowingly signed up for this subscription. The only thing I agreed to was a trial in August for 17.99, and I understood this as a limited trial, not a recurring or high‑amount subscription. After noticing the 299.99 charge, I contacted Cv Wizard/Google Play customer service. Instead of resolving the issue, I was repeatedly asked to provide my banking details and then told there was an error, without any clear solution or refund process. This has been frustrating and has not reassured me that my financial information is being handled properly. I request that the subscription charge be fully refunded to my account and that any active subscription or automatic renewal associated with Cv Wizard through my Google Play account be cancelled immediately. I also ask for written confirmation that no further deductions will be made from my account.
I am writing to report an unexpected charge related to my CVwizard CV subscription. On 26/12/2025, I noticed a charge of $19.99 on my account, although I did not intend to continue with a paid subscription or was not clearly informed about this payment. I started the subscription directly via the CV...
On 28 December 2025, an amount of R299.99 was debited from my Capitec Bank account by CV Wizard without my authorization or consent. I had previously used CV Wizard’s services and paid for them on a one-off basis, and I did not sign up for any free trial or ongoing subscription that would justify re...
On 15 December 2025, a charge of 299.99 was taken from my Visa credit card by CV Wizard without my consent or any prior subscription on my part. The transaction description appears as “Cvwizard Qq9qkjkn Amsterdam (Card 0129)”. I have never subscribed to any CV Wizard service, and I did not approve t...
I recently discovered that Cvwizard deducted $9.99 from my Mpesa Global Visa card on 04/12/2025 without my consent. I was only using the CV creation service and was not aware of having an active paid subscription, nor did I knowingly approve any recurring payment. The payment was charged to the acco...
On 14 December 2025, I used the CV Wizard website to create a CV and accepted what I understood to be an offer for around 9 USD. However, without my clear consent to any subscription, CV Wizard charged my QNB credit card 19.99 USD. I received an SMS from the bank informing me of a successful transac...
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