On 14 December 2025, I used the CV Wizard website to create a CV and accepted what I understood to be an offer for around 9 USD. However, without my clear consent to any subscription, CV Wizard charged my QNB credit card 19.99 USD. I received an SMS from the bank informing me of a successful transaction of 19.99 USD at “CVwizard WeAotz8A”, and only then did I realize that this higher amount had been withdrawn. I did not knowingly subscribe to any recurring or higher-priced plan, and this 19.99 USD charge was made without my explicit approval. I feel that my money was taken from my card without my permission and that I have been treated unfairly and misled compared to the 9 USD offer that was shown when I tried to obtain my CV. I request that the full amount of 19.99 USD be refunded to my QNB card and that any subscription or recurring payment linked to my card via CV Wizard be cancelled immediately so that no further amounts are withdrawn without my consent.
On 15 December 2025, a charge of 299.99 was taken from my Visa credit card by CV Wizard without my consent or any prior subscription on my part. The transaction description appears as “Cvwizard Qq9qkjkn Amsterdam (Card 0129)”. I have never subscribed to any CV Wizard service, and I did not approve t...
On 30 November 2025, an amount of R398,43 was taken from my account by CV Wizard as a “recurring card purchase” without my clear consent or prior notification. I was not informed that money would be deducted, and I did not knowingly approve any ongoing payment of this nature. I may have previously c...
I recently discovered that Cvwizard deducted $9.99 from my Mpesa Global Visa card on 04/12/2025 without my consent. I was only using the CV creation service and was not aware of having an active paid subscription, nor did I knowingly approve any recurring payment. The payment was charged to the acco...
I am writing to raise a complaint about an unauthorized recurring subscription with CVWizard that has been debited from my account without my clear consent. On 27 November 2025, I discovered that CVWizard had taken a total of around R330 from my debit card, even though I only intended to make a once...
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