I am writing to report an unexpected charge related to my CVwizard CV subscription. On 26/12/2025, I noticed a charge of $19.99 on my account, although I did not intend to continue with a paid subscription or was not clearly informed about this payment. I started the subscription directly via the CVwizard website. When I realized the unexpected charge, I tried to cancel and contacted CVwizard customer service, but the support I received did not resolve the issue and the charge was not satisfactorily explained or refunded. I also have a customer/order/reference number related to this transaction, which I can provide if needed. I request that the $19.99 charged to my account be refunded and that my subscription be fully cancelled so that no further payments are taken from my account.
I recently discovered that Cvwizard deducted $9.99 from my Mpesa Global Visa card on 04/12/2025 without my consent. I was only using the CV creation service and was not aware of having an active paid subscription, nor did I knowingly approve any recurring payment. The payment was charged to the acco...
I previously used CVwizard to download my CV and paid a once-off amount of R19 for this service. After that single purchase, CVwizard started to deduct R299 from my account every month without my clear consent or awareness of any ongoing subscription. These R299 deductions have been going on for abo...
On 14 December 2025, I used the CV Wizard website to create a CV and accepted what I understood to be an offer for around 9 USD. However, without my clear consent to any subscription, CV Wizard charged my QNB credit card 19.99 USD. I received an SMS from the bank informing me of a successful transac...
On 15 December 2025, a charge of 299.99 was taken from my Visa credit card by CV Wizard without my consent or any prior subscription on my part. The transaction description appears as “Cvwizard Qq9qkjkn Amsterdam (Card 0129)”. I have never subscribed to any CV Wizard service, and I did not approve t...
On 30 November 2025, an amount of R398,43 was taken from my account by CV Wizard as a “recurring card purchase” without my clear consent or prior notification. I was not informed that money would be deducted, and I did not knowingly approve any ongoing payment of this nature. I may have previously c...
Comments