I Spent 1,600 Credits on Critical Ops Vault Voucher but Received Nothing

I purchased a Vault Voucher in Critical Ops using credits I accumulated in the game. During this transaction on the evening of February 25, 2026, 1,600 credits were deducted from my account, but the item was never credited to me. The payment was made entirely using in-game credits, with no transaction processed through Google Play.

My player ID is 144609229. The in-game support screen instructed me to contact the support team after 24 hours had passed; however, the missing Vault Voucher has still not been added to my account, nor have my credits been refunded.

I request that my account logs be reviewed to either deliver the missing Vault Voucher to my account or refund the 1,600 credits that were unfairly deducted.

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