Critical Ops deleted my purchased skins after a patch, how can I get them restored now?

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Xolvie
Xolvie Resolution Specialist July 30, 2025 7:52 pm

If Critical Ops deleted the skins you bought after a patch, make sure you're still logged into the account you used to buy them. Items are account-specific and are saved on the server, not locally.

If you changed platforms, regions, or logged in with a different name, your inventory might not be gone for good, but it might look like it's empty.

When the game crashes or updates, it doesn't take away the skins you bought; that only happens if you ask for a refund through the app store, which takes away everything you bought from that buy.

If you didn't get a refund and your account is correct, the problem might be with the display.

Closing the app completely, clearing the cache or data (on Android), or reinstalling it can often fix problems with view.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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