5 months ago, the boot I bought from Columbia store, opened on the front part of the left foot. On April 7, I took the boot to the store where I bought it and they sent it for inspection. After 10 days, the rejection came back and it was written that there was no problem in the production of the shoe. Thinking that there was a mistake, we sent it for review again, but it was rejected again. The shoe both opened from the front side and passes water, but it was rejected. Columbia sells expensive products but does not stand behind the product it sells. You buy boots for 6-7 thousand liras and before 5 months it opens and passes water. Where is your guarantee, is that it. Please do not mislead people. Stand behind the product you sell.
I bought a pair of Columbia shoes specifically because they were advertised as waterproof. On the second day I wore them, it rained—and to my shock, the shoes absorbed water. This happened just 15 days after purchase. I sent the product in for inspection, expecting a clear resolution. Instead, I wa...
The shoes I bought from the Samsun Piazza Columbia store ripped in two different places. I sent them in for inspection, but they were returned to me without any exchange or repair. This is completely unacceptable! I choose expensive shoes specifically so they'll last a long time, yet these winter sh...
I purchased a pair of Columbia Outdry shoes with a 2-year waterproof guarantee, but they failed to keep water out during light rain. The water entered through the upper part of the shoe, which is unacceptable for a product marketed as waterproof. I sent the shoes in for inspection, but the response ...
I purchased a pair of Columbia shoes in May, expecting high quality, but instead, they developed a horrible odor and became unwearable. Despite my complaint, Columbia dismissed it with a careless inspection, claiming the issue was "not their fault" and refusing to take responsibility. To make matte...
I purchased a pair of Columbia BM1905 Firecamp Remesh black shoes from Columbia’s official website on 09.09.2024. Without even completing one full season of wear, the shoes began to deform around the flex points. After just 3 months of light use, the material started breaking down in a way that’s un...
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