Clinique Pop Plus Creamy Lip Gloss 01 Black Honey Online Order Quality Issue
Purchase Order: 2503435881 - After perusing the online store, I settled on Clinique Pop Plus Creamy Lip Gloss, shade 01 Black Honey. Its lipstick had been opened and may have been used before it was delivered. Despite the fact that it should be spotless, the area where the applicator emerges from the bottle was visibly dirty in the pictures. This did not happen when I purchased a different shade of the same lipstick. Someone else may have bought a lipstick, sent it back for whatever reason, and I got a sample of it. The lack of cleanliness makes me feel uneasy. They said they don't ship opened products, so I contacted customer service right away after getting the package. It has shaken my faith. When even Clinique can't be trusted, who can you put your faith in?
Dear Consumer, We would like to express our regret for the situation you have experienced. In response to your complaint, our call center team has contacted you and shared the necessary steps to resolve the issue. If you have any further questions, you can always reach us. Thank you for your interest in our brand. Best regards.
Thank you very much for your support.
