In 2022, my Citroen C3 got into a small accident when another car rear-ended me. I brought my car to the Citroen dealership in Denizli to get it fixed. But I'm really unhappy with the work they've done. I will be posting pictures soon to show the problems. I went to their service center three times, and every time, they tried to give me a badly painted, poorly cleaned, and badly repaired vehicle. When I went there again, I saw that they had made a lot of mistakes in their work. They used a brush for painting, the trunk didn't fit right, and they finally told me, "We can't fix it." The service manager, Mr. K***, said he couldn't fix the problems and gave weak solutions. This is a total mess. I've never seen such bad workmanship. What's even more annoying is that the dealership is the one to blame for this mediocre job. I spent 20 days at the dealership and now I want a proper solution to this problem. They should have been upfront from the start and told me they couldn't handle the job. I'm really confused and frustrated about the experience I had as a customer, and I really hope someone will listen to my complaints and do something about it.
In 2022, I bought a Citroen C3 Aircross from the Mersin Çayan dealership. On April 11, 2024, while parked in front of my house, my car was hit on the right front side by another vehicle, causing damage. I took the car to the service center, where Mr. A** informed me that, due to the holiday rush, th...
A disaster I bought a Citroen c4 vehicle on 31.08.2023. I had a minor accident on 09.09.2023. On 12.09.2023, I took my vehicle to Öztek Oto, which is the Citroen authorized service in Kartal. The service examined my vehicle, checked the parts and stated that all parts were in Izmir within 15 days. T...
My Citroen C3 2020 has been displaying a persistent engine fault error. I confirmed the chronic nature of this issue with the Kadikoy Citroen Deniz authorized service and complaints online. The authorized service charged a whopping 67,000 TL to fix this long-standing issue. I contacted Citroen Turke...
I brought my Citroen car to the Izmir Arkas Karşıyaka service center. We bought the car brand new only 20 days ago. Even though they had the car at the shop for 15 days, they couldn't fix the problem. And to make matters worse, they charged a ridiculously high fee for their service. When we reached ...
Hello, I'm sharing my frustrating experience with my Citroen vehicle that underwent repairs costing ₺70,000 eight months ago. Unfortunately, the same problem has recurred, and the authorized service, Çetaş, initially acknowledged the identical issue. However, when I mentioned the repair should be un...
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