I Can’t Use Android Auto on My Chery Tiggo 8 Promax Despite Phone Being Connected

Kenan · 2025-06-03T00:26:56+03:00

I purchased my Chery Tiggo 8 Promax on May 15, 2025, and I’m already facing a frustrating issue. Android Auto simply doesn’t work. Although my phone connects to the car, Android Auto stays inactive. Every time I tap on it, I get a “cannot connect” error message. This isn’t just an inconvenience—it’s a serious problem for me. I’m about to go on a long road trip and rely heavily on my phone’s navigation. I bought this car expecting full smartphone integration, and now I can’t even mirror my phone screen to use maps safely while driving. I urgently need Chery to provide a solution for this issue. This kind of basic tech should work flawlessly in a 2025 model vehicle. Please fix this immediately or offer a proper workaround.

Chery

Hello, Kenan A. We tried to reach you through the contact information you shared, but we were unable to reach you. It is very important for us to communicate with you in order to contribute to the resolution process of your issue. If you wish, you can contact us at our hotline 0850 480 74 72 so that we can assist you during this process. Kind regards, CHERY TURKEY 0850 480 74 72

Kenan

You called but I was in a meeting, I am waiting for you to call back.

Chery

Hello, Kenan A. We tried to contact you through the contact information you shared, but we were unable to reach you. It is very important for us to communicate with you in order to contribute to the resolution process of your issue. If you wish, you can contact us at our hotline 0850 480 74 72 so we can assist you during this process. Best regards, CHERY TURKEY 0850 480 74 72

Chery

Hello, Kenan A. Following our conversation with you, we have forwarded your request to our relevant department. Our teams have initiated an investigation regarding the situation you experienced. We are closely and diligently following the process on your behalf and aim to get back to you as soon as possible. Thank you for your support and understanding. Best regards, CHERY TURKEY 0850 480 74 72

Chery

Hello Kenan A., We tried to call you to confirm the resolution process of your complaint, but we could not reach you. If your issue persists, you may contact us at our hotline 0850 480 74 72 so that we can assist you. Best regards, CHERY TURKEY 0850 480 74 72

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I Can’t Use Android Auto on My Chery Tiggo 8 Promax Despite Phone Being Connected

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