I Can’t Use Android Auto on My Chery Tiggo 8 Promax Despite Phone Being Connected

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Kenan
June 03, 2025 12:26 am
92

I purchased my Chery Tiggo 8 Promax on May 15, 2025, and I’m already facing a frustrating issue. Android Auto simply doesn’t work. Although my phone connects to the car, Android Auto stays inactive. Every time I tap on it, I get a “cannot connect” error message.

This isn’t just an inconvenience—it’s a serious problem for me. I’m about to go on a long road trip and rely heavily on my phone’s navigation. I bought this car expecting full smartphone integration, and now I can’t even mirror my phone screen to use maps safely while driving.

I urgently need Chery to provide a solution for this issue. This kind of basic tech should work flawlessly in a 2025 model vehicle. Please fix this immediately or offer a proper workaround.

June 10, 2025 2:49 pm (7 days after complaint)
Kenan
Kenan
June 10, 2025 3:01 pm

You called but I was in a meeting, I am waiting for you to call back.

June 10, 2025 4:24 pm
June 25, 2025 12:49 pm
July 09, 2025 10:07 am

Hello Kenan A., We tried to call you to confirm the resolution process of your complaint, but we could not reach you. If your issue persists, you may contact us so that we can assist you. Best regards, CHERY TURKEY

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