5
Aykut is very satisfied with the result
Resolved

Chery Tiggo 8 Pro Android Auto Issue

Chery Tiggo 8 Pro Android Auto Issue
Aykut
August 22, 3:42 pm
3
Aykut's Thank You Message
“I thank all the employees for their attention. I wish you good work.”

I purchased my 2023 Chery Tiggo 8 Pro approximately a year ago from a used car dealership in Tekbaş, Adana in Turkey. I'm experiencing significant frustration due to the lack of Android Auto. This feature is particularly problematic on long trips and in everyday use. I've contacted both the dealership and Chery customer service numerous times regarding this issue. They explained that they're waiting for software from China and that no solution is currently available. However, despite my vehicle still being under warranty, no progress has been made for a year. My expectation is that the necessary software update be made as soon as possible and that Android Auto be added to our vehicle. I demand that this inconvenience be resolved and a clear solution be provided.

August 25, 3:32 pm (2 days after complaint)

Hello, Aykut G. We are very happy to have resolved your request. We wish you a safe and enjoyable driving experience with your vehicle. Best regards, CHERY TURKEY 0850 480 74 72

Aykut
August 26, 10:42 am

The issue with my vehicle has been resolved. First of all, I would like to thank sikayetvar.com, Chery, and Tekbaş employees for their attention.

Aykut
August 26, 10:43 am

I thank all the employees for their attention. I wish you good work.

August 26, 1:26 pm

Hello Aykut G., We sincerely thank you for your feedback. We are very happy to have resolved your request. We wish you a safe and enjoyable driving experience with your vehicle. Best regards, CHERY TURKEY 0850 480 74 72

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